Return and Refund Policy for Mikashi – A YHA India Pvt. Ltd
Our Commitment to Customer Satisfaction
At Mikashi, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are here to ensure a seamless return and refund process.
1. Returns:
If you receive a product that is damaged, defective, or not as described, you may initiate a return within [X] days from the date of delivery. To request a return, please follow these steps:
- Contact our Customer Service team at info@mikashi.in or call us at 1800 3131 314 within 3 days of receiving the product.
- Provide your order number, a detailed description of the issue, and any supporting images.
- Our Customer Service team will guide you through the return process and provide you with a return authorization.
- Pack the product securely and ship it to the following address: YHA India Pvt. Ltd.
Samarth Industrial Estate, Opp Savali Dhaba Lane,
Nanded Phata, Pune,
Maharashtra 411021
India - Once we receive the returned item and verify the issue, we will process your refund or offer a replacement as per your preference.
2. Refunds:
Refunds will be processed within 15 days of receiving the returned product. The refund will be issued to the original payment method used for the purchase. Please note that shipping charges are non-refundable.
3. Contact Us:
If you have any questions or concerns regarding our Return and Refund Policy, feel free to reach out to us at:
- Email: info@mikashi.in
- Phone: 1800 3131 314
Thank you for choosing Mikashi. We appreciate your trust in our products, and we are committed to providing you with a hassle-free shopping experience.
Note: Please refer to our Terms and Conditions for additional information on our return and refund policies.